Privacy Policy

What is Privacy?

Information privacy is about giving individuals some control over when, how and to what extent information about themselves is communicated to others.


Rus-sim, the provider of the Rus-sim service, is committed to providing you with privacy safeguards that are consistent with your right to choose whether you wish to provide information about yourself, and if you do provide it, the nature and quality of that information. By using the website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website or the services.



Rus-sim will collect personally identifiable information from you that is necessary for the purposes of supplying to you the services you subscribe for, such as name, postal address, email address, telephone number and id document (passport) data include images of your id document. Rus-sim may also automatically collect your travel location based on the cell tower locations used to transmit your mobile phone call or local country access numbers dialed to use your phonecard.

The website and the services are not intended for use by children. Rus-sim will not knowingly collect any personally identifiable information from users under the age of 13.


Use and Disclosure

Rus-sim will use your personally identifiable information for customer service, to provide you with information that you may request, and to customize your experience on the website or with the services. Your personally identifiable information is used by Rus-sim to respond to your requests, process your transactions, tailor offerings to you, and for general internal business purposes.


Rus-sim will use your financial information to bill you for products or otherwise process your transactions. By making a purchase on the website or using the services, you consent to Rus-sim providing your financial information to its service providers and to such third parties as it determines is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.

In accordance with Russian legislation  (Art. 53 Federal Law of 07.07.2003 N 126-FZ "About Communications"Art. 15, 18, 19 of the Rules of providing mobile communications - approved by the Russian Federation Government Decree № 328 of 25.05.2005)Rus-sim will collect and store your id document (passport) data. Rus-sim will share this information to Russian Cellular companies (OJSC Vympelcom and OJSC MegaFon). This data is necessary for performing telecommunications services to you by these companies in Russia.

Unless you tell Rus-sim not to, Rus-sim may use your personally identifiable information to contact you with information it thinks you would be interested in. If you do not want to receive this information, indicate that Rus-sim may not do so at the point where you give Rus-sim your personally identifiable information. If you change your mind later, email Rus-sim at Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately.

From time to time Rus-sim may also share your name, postal address, email address and location information with certain select third parties whose products or services we think might be of interest to you. You always have the opportunity to request that your information no longer be shared with these parties by emailing Rus-sim at Please note that your removal from these communications will only apply to the sharing of your information in the future and not to information that may have already been shared with third parties, as provided in this Privacy Policy. You may need to contact third parties that may contact you directly to request not to receive future communications.

If Rus-sim is sold to, or merges with, another company, or declares bankruptcy, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets. Rus-sim may also disclose your information when Rus-sim determines it is necessary to comply with applicable laws or protect the interests or safety of Rus-sim or other website or service users.


Quality of Data

Rus-sim will take reasonable steps to ensure that the information we collect from you, use or disclose is accurate, complete and up-to-date.


Data Security

Rus-sim will take all reasonable steps to ensure that the personal information we hold about you is protected from misuse and loss or from unauthorized access, modification, or disclosure. Rus-sim will also take reasonable steps to destroy or de-identify your personal information when we no longer need it.



Rus-sim will be always be open and honest about the way in which we manage personal information.


Access and Correction

Wherever possible, Rus-sim will let you see the information we hold about you and correct it if it is wrong. You can do so by clicking on Account details after logging onto the website with your login and password.



Rus-sim is committed to allowing our customers to conduct their activities through any of the services we provide without being required to identify themselves. In some circumstances, such as providing us with credit card details, we obviously cannot deal with you anonymously. However, unless there are good practical or legal reasons that require you to be identified, we will give you the option of operating anonymously or pseudo-anonymously.


Onward transfers of Personal Information

Except as provided herein, Rus-sim will not provide your personal information to any other person unless we ask you and you agree, or unless we are forced to do so by law.


Sensitive Information

Rus-sim will not collect or use information about your racial or ethnic origin, political views, religious or philosophical beliefs, membership, details about your health or sex life, or any other information considered sensitive.


Non-personal Information

Rus-sim may automatically collect non-personal information about you. This includes the type of Internet Browser and IP address you use and the site which linked you to the Rus-sim website. This information is used to assist Rus-sim in providing you with an effective website. Rus-sim uses non-personally identifiable information for internal purposes and to help us interact with visitors to the website. We may also share non-personally identifiable information in the aggregate form with third parties to illustrate trends and patterns. You cannot be personally identified from this information.


Sharing of Information

Rus-sim may share aggregated demographic information with our partners. This information is not linked to any personal information that can identify any individual person. At times Rus-sim may partner with another party or use a third-party contractor to provide specific services on its behalf, such as authorization of credit card transactions and delivery of orders, and may share your information with these contractors for those limited purposes. When you use these services you will provide your name and other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.



A cookie is a piece of data temporarily stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. The cookie helps the user to save time. For instance, by setting a cookie on our site, you do not have to log in using your login and password more than once during each visit, thereby saving time while on our site.



This web site may contain links to other sites. Please be aware that Rus-sim is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site.


Community Functions

The website and services may make available to its users chat rooms, forums, message boards, and/or other community functions. Remember that any information you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information.

You should use such community functions at your own risk.

Changes to the Privacy Policy

Rus-sim reserves the right to change the terms of this Privacy Policy. Any changes will be posted on this page so encourage you to check this page regularly. Your continued use of the website or the services following any changes to this Privacy Policy will constitute your acceptance of such changes.